Momentlet Support
If you have a question, encounter a problem, or want to share feedback about Momentlet, email us at littoraart@gmail.com.
Helpful information to include
When reporting a problem, it helps to include:
- what happened and what you expected;
- whether the issue occurred while creating, viewing, saving, or sharing a Moment;
- your Momentlet version, iOS version, and iPhone model; and
- a screenshot, if it does not contain anything you would rather keep private.
Please do not send personal descriptions, generated images, or other sensitive content unless it is necessary to explain the issue.
Quick answers
A failed creation should not use your allowance. A creation counts only after a valid image is saved to the local Moment library.
Your Moment library is local to your device. Momentlet does not currently provide cloud sync, backup, or cross-device recovery.
Subscriptions are managed by Apple. You can restore purchases in Momentlet or manage an active subscription in Apple ID Settings.